If you’re stuck, we’ll guide you to the best way to reach us about your topic. N26 provides you more than banking. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with N26 Bank / Number26 Customer Service. Even though the N26 customer support won’t get a five-star rating from me, there isn’t currently a better card for long-term travelers than the N26 card. About N26 — N26 Spain. As an N26 Smart customer, you will be provided with special deals from world-class brands, such as Adidas, Booking.com, and Lime. Risk Indicator corresponding to the bank accounts N26 Standard, N26 Smart, N26 You and N26 Metal. You will be able to contact customer support directly on the phone, 7 days a week. Customer Service N26. N26 is a digital bank started in 2013, making it one of the oldest digital banks. As a digital bank, we know how much customer service matters. Along with that, you get free cash withdrawals globally, travel, and purchase protection insurance as well as a dedicated customer support and … Learn more before you apply. Another benefit of N26 Metal is that you can order an extra N26 You card for a one-time fee of €14. In the event you lose your paired device, you can block your account by calling +44 2035 107126 or +49 303 6428 6881. 01 April 2019. Opening an N26 account is so easy that you won’t need to go through customer support for assistance — but we’re here for you, just in case you need help. Our goal is to provide the most reliable customer service in banking globally, so we’re investing heavily in our support … 1.2 N26 in America. Slow customer support. You can also reach us via email, phone, or social media. N26 customer support languages are IT, ES, DE, FR, and EN. Find out how N26 Spain works and what fees apply to the N26 Standard, N26 Smart, N26 You and N26 Metal accounts. In her role, she oversees N26’s customer service, business operations, service experience and workplace divisions and is responsible for scaling internal capabilities and building a culture of customer-centricity and operational excellence across the organization. The N26 account is offered by Axos Bank ®, Member FDIC. To become an N26 customer, you need to be at least 18 years old, a smartphone with which you can access your bank account and manage your entire account. I recently wrote a 2,000-word N26 Metal review that goes deep into N26's super-premium card. Conclusion of my N26 review At the moment there is no other bank that offers better benefits as the N26 app combined with the N26 cards. You can also reach out to us on Live Chat using this link so we can assist with unpairing your lost device: https://support.n26.com/en-eu/app-and-features/app/how-to-contact-n26. Customer reviews N26 Spain. Customer Support Balance & Limits. Adrienne Gormley joined N26 in 2020 as Chief Operating Officer of the Mobile Bank. N26 Metal includes all of the benefits of N26 Black listed above, plus dedicated (priority) customer support and, of course, the metal card itself. Customer Support in your language Our N26 specialists are available for you day and night in English, German, French, Italian, and Spanish. This number is indicative of the risk of the product, being 1/6 indicative of lower risk and 6/6 of higher risk. I am currently in Asia unable to use the card 100% of the time- whilst other mastercards are working fine (ATM and purchase). Moreover, you have good customer support team on standby to give you service and help you with any clarifications in case you are stuck. N26 Metal, N26’s ultra-premium offering, was launched in late 2017. You can either post your enquiries directly in the app support chat window or you can call the operator via a phone call. 1 /6. Customer service via live chat or in the app; N26 Smart. Priority customer support is a feature exclusive to N26 Metal; you get a dedicated phone line, whereas other N26 products only offer chatbot support and in-app live chat. N26 has become one of the favorite banks for individuals in Europe. N26 additional features; N26 customer service ⓘ Advertiser disclosure What is N26? In the US there is just one card designed to bring much cheaper banking and overseas spending to Americans. Transfers. N26 is a German neobank headquartered in Berlin, Germany. Customer service is moving in circles with me and not addressing/processing maybe even reading the information I am providing them with. N26 Inc. is a service provider of Axos Bank. Being 100% digital with no physical branch locations, our Customer Support team is the strongest link between us and our customers. Revolut customer Service Country of Residence. Both additional packages include extensive insurance benefits and exclusive partner offers. This is for many reasons, ranging from their user-friendly app to their useful integrations with international money transfer service, Transferwise, as well as their subsidized rates.It simply has become one of the easiest virtual banks you can use in European countries.. Go to N26 Expatrio exclusive offers . Anyone can open an N26 Bank account, as long as they are resident in the EU and EEA. So, to finally cut to the chase, N26 can not receive ERTE benefit payments from the Spanish government and because they only have a single presence in the whole of Spain, I cannot pay cash into my account. Customer support at N26. N26 The Mobile Bank — N26 Spain. N26 is great for everyday banking, but it offers very limited investing options. If you want to invest your money, get a fancy credit card or get a mortgage, you need a traditional bank like Commerzbank, Deutsche Bank or Berliner Sparkasse. Metal customers also receive preferential customer service. . Here, too, there is no machine charge abroad. Visit our Support Center to find answers to the most common questions 24/7. N26 currently operate in various member states of the Single Euro Payments Area and in the United States. The N26 Support team is available 24/7 to offer guidance and help. N26 Review – The Verdict. This is a bit disappointing, as the likes of Revolut and Monzo – two key market rivals of N26, offer 24/7 support. Entity attached to … N26 Inc. is a service provider of Axos Bank. N26 Business account is an ideal choice for you if you are a freelancer or self-employed. Open your N26 account in 5 minutes. N26 Chief Business Office, Sarunas Legeckas reveals that the primary factor behind their fast growth is the referrals from existing users on to their friends. Nevertheless, 40% of their users are above the age of 35. 1 /6. The customer service from N26 is, in my opinion, absolutely dreadful. N26 Inc. is a service provider of Axos Bank. Countries in the Eurozone where N26 is not available are Malta, Cyprus, Lithuania, and Latvia. However, citizens of over 164 countries who reside in N26 Bank supported countries can open N26 bank account. 2 min read. 3) The €16.90 per month option (N26 Metal) has everything (N26 You) has with dedicated customer support. German fintech N26 appeases regulators as it eyes future IPO. N26 Inc. is a service provider of Axos Bank. N26 Inc. is a service provider of Axos Bank. In order to open an account, you need a mailing address in one of the countries Initial N26 Bank / Number26 complaints should be directed to their team directly. The N26 account is offered by Axos Bank ®, Member FDIC. This number is indicative of the risk of the product, being 1/6 indicative of lower risk and 6/6 of higher risk. N26 is by far the most English-friendly banking service in Germany. Direct Debits & Standing Orders. This internet-only, fully-licensed European bank offers most of the accustomed features, regulation, safety, and service of the regular banks, but in a lightweight mobile app. The N26 support is … Get started. N26 stated they telephoned the customer on May 23, 2019, for his bank account because they received no response to their May 15 email requesting his bank details when my relative had responded May 16, 2019, with full Spanish bank documentation – May 15 is a bank holiday in Spain. Yes, N26 is a cool product and easy to use. N26 Smart gives you all the features of N26 Standard, plus: It gives you everything that the N26 plan does. All deposit accounts of the same ownership and/or vesting held at Axos Bank are combined and insured under the same FDIC Certificate 35546. If you are in the Eurozone and wish to move away from incumbent banks but prefer the safety of a banking license, N26 is the way to go. The account comes with 3D protected N26 MasterCard, with no additional fees. Enjoy live customer support chat right from the N26 app. It Customer service isn’t optional for a bank, it’s essential. N26’s customer support system is reliable, making it easier for customers to place enquiries and to reach out in case difficulties are encountered. N26 Support Team. Great service, application, customer support.... Great service, transparent communication, powerful mobile application, easy to contact and reactive customer support, for an unbeatable price.... And i dont work for N26 neither have stock options, i'm a very modest customer. The largest demographic among the N26 users are aged between 18 and 24. They are reading from a script that they are not allowed to deviate from. All bank transactions are done digitally through the N26 website or the application. N26 Metal – This is the other plan offered by N26 bank. The N26 bank works with a prepaid credit card system which can be used as a MasterCard or VISA card, but you need to top up your N26 account balance before spending money with the N26 credit card. They provide help in five languages: English, German, French, Italian, and Spanish. This shows a high level of customer satisfaction. Compare Bank Accounts & Plans — N26 Spain. Card & Online Payments. After conquering the entire European continent, N26 is now on its way to start business in the United States and the US has been waiting for them. Operating hours for N26 Customer support via the app Monday - Sunday: 07:00 - 23:00. This number is indicative of the risk of the product, being 1/6 indicative of lower risk and 6/6 of higher risk. To figure out which one might be better for you check out “When it Works” below. English-speaking customer support . You can also find important forms and documents there. Premium partner offers . This is how we keep improving ours. Risk Indicator corresponding to the bank accounts N26 Standard, N26 Smart, N26 You and N26 Metal. All deposit accounts of the same ownership and/or vesting held at Axos Bank are combined and insured under the same FDIC Certificate 35546. We also offer support via live chat and email. Contact us via the live chat in your N26 app, or give us a ring on the priority support hotline if you’re a premium customer. But when travelling it is terrible! Risk Indicator corresponding to the bank accounts N26 Standard, N26 Smart, N26 You and N26 Metal. Austria Belgium Denmark Estonia Finland France Germany Greece Iceland Ireland Italy Liechtenstein Luxembourg Netherlands Norway Poland Portugal Slovakia Slovenia Spain Sweden Switzerland United States. N26’s chat function is available 24/7 and 365 days of the year. Portuguese Users Declare N26 in Tax Statement The Portuguese Treasury considers digital bank accounts as accounts that are domiciled abroad. Banco de Portugal (BdP) recognizes N26 as a credit institution. Accordingly, the N26 IBANs need to be declared to Portal das Finanças – the Portuguese IRS. Take note, customer support through live chat is only available between 7 am and 11 pm. Entity attached to the German Deposit Guarantee Fund. N26 is a pioneer in modern banking which means it can offer some useful advantages. N26 Metal costs €16.90 a month and also includes a metal MasterCard credit card that can be personalized in a variety of ways. N26 Inc. is a service provider of Axos Bank. 4. finder Spain. Another security feature that you can choose and change in the app at any time. Is N26 available in Spain? All things considered, it’s fairly similar to N26 You with a few additional perks, my two favorites being dedicated customer support for Metal members and partner offerings for special discounts with companies like WeWork, Hotels.com, IHG, Outfittery and more. It has a live in-app chat support available between 7:00AM and 11:00PM. The N26 account is offered by Axos Bank ®, Member FDIC. Entity attached to the German Deposit Guarantee Fund. It was established in Berlin. All deposit accounts of the same ownership and/or vesting held at Axos Bank are combined and insured under the same FDIC Certificate 35546. The bank’s customer support and communications are entirely in English, making them the ideal banking partner for non-German speakers living in Germany. You can know the opinions of other customers who have already contracted with the entity from its website immediately. Bank N26 is a ‘neobank’, so it functions completely online. N26 customer service operating hands down beats a regular Spanish bank that operate typically from Monday - Friday: 08:00 -14:00. 1 /6. N26 Customer Service. Search.